By Tony Murphy
PRAISE FOR ACHIEVING company worth FROM TECHNOLOGY
"Clearly, IT investments have by no means sooner than performed this kind of serious half in enterprise development. The ebook addresses the weak spot latest in so much administration structures concerning the shortcoming of a scientific procedure to achieve the industrial advantages of the IT funding and offers a transparent A-Z technique for company to bridge this hole. This booklet is obviously written for all degrees and backgrounds in company administration and is a must-do for these whose company comprises IT, is thinking about IT, or wish to considerably tailor IT investments for his or her fiscal advantage."
—Professor Richard P. Wool, collage of Delaware, President and CEO, Cara Plastics Inc.
"Tony Murphy addresses the tough query of the worth of IT investments head on. He interprets a sublime idea into potent perform. The case experiences within the e-book successfully strengthen his key messages."
—Dr. Dermot Moynihan, Senior vice chairman, worldwide Chemical improvement, GlaxoSmithKline
"This e-book is the reply to so much CIOs' want for a well-structured, pragmatic, and simply carried out set of instruments and practices designed to respond to the common challenge of dealing with and measuring it truly is contribution to the enterprise. Tony Murphy's certain mixture of sensible adventure, top perform, and ideal verbal exchange talents presents the reader with a valuable-and hugely readable-guide on how top to accomplish that elusive target of reliably knowing the company merits of IT investments."
—Michael Rice, oup Director of IT, Kerry workforce plc
"At Oxfam we're twelve months right into a three-year IT approach in response to the foundations Tony Murphy lays out during this booklet, and there's a actual, optimistic distinction in the way it is perceived, and in its actual strategic place in the association. when you've got ever questioned simply how one can achieve strategic alignment to your IT functionality, after which tips to make the sensible hyperlink to IT funding for the association, Tony has supplied a framework that joins them both."
—Simon Jennings, Head of data platforms, Oxfam GB
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Extra resources for Achieving Business Value from Technology: A Practical Guide for Today's Executive
These included: ➤ Gaining a consolidated financial view of worldwide operations, which were fragmented and nonintegrated due, in part, to a number of mergers and takeovers by the enterprise. ➤ Achieving major cost-savings and efficiencies through supplier management, using the ERP’s purchasing, payments, and analytical modules. qxd 8/2/02 8:26 AM Page 11 What Do These Case Studies Have in Common? ➤ 11 document management, and better inventory management (mainly lower carrying costs, fewer stock outages, and less obsolete product).
1. ➤ The Secretive Bank In relation to the bank and the data warehouse, the problem here was undoubtedly a disconnect between high-level business planning (that is, strategy) and the IT investment process. Top management took the view that having allocated the financial and technical resources, their job was done in relation to this project apart from occasional updates on progress. But, as we saw, this disconnect undermined the rationale for the whole project. ➤ Silo Myopia The second bank’s data warehousing project also failed, but for different reasons.
The natural tendency in the finance department is to apply techniques that were familiar and consistent with investment appraisal in other areas. This tendency was reinforced by the difficulty in evaluating intangible benefits and the consequent disillusion among executives. This factor was one of the most significant in slowing the move toward more advanced evaluation techniques. We now discuss the limitations of purely financially based techniques and the consequent impact on gaining value from IT.
Achieving Business Value from Technology: A Practical Guide for Today's Executive by Tony Murphy